we are enrolment & onboarding experts

We use a process-oriented approach and sharp code to deliver systems that remove the barriers between your clients and enrolment. All our products are designed to create a customer journey, maximizing engagement and simplifying the experience.

Online Enrolment Websites

Built for both mobile and desktop use, our enrolment websites focus on ease & simplicity. We keep a user-centric approach, and once enrolled, the onboarding appears almost automatic to the user.

Enrolment Materials

We offer the ability to create customized and personalized enolment materials. These can be delivered on demand, in print or electronically depending on client preferences.

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Insights and Feedback

We collect and evaluate the data to provide expert insights that will inform and improve your strategy. Our Maestro module generates robust analytics and well researched reports that will support you in meeting your enrolment goals.

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excel at customer relationships using our communication suite

Once you’ve got a customer, the journey has just begun. Continue to engage them with effective two way interactions using Sharp Point Data’s powerful solutions.

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Right Message, Right Time, Right Channel

Delivery of customer communication has changed. Untargeted, generic communication is outdated. Customers want relevant, timely information accessed using the channels of their choice. Each communication is an opportunity to capture data you can quickly act on to deliver value.

Personalized Communication

whether electronic or print, using our process and configurable flow module, we can help you automate your communications and maximize the utility of every customer touch point. Our platform is template and business rule driven, delivering real time print on demand. With intuitive order entry, dynamic and automated routing, workflow management, digital asset management, version control, and archiving we provide robust solutions to complex communications challenges.

Get the Most From all Your Content Delivery Vendors

We capture invaluable customer data and provide expert insights that will shape and drive your communications. Whether you are using an entire Sharp Point Data solution or you already have technology and vendors in place, we can implement a very powerful MaestroTM solution that will help you manage and report on all aspects of your content and document delivery area.

vital tools that ensure your success

powered by

Our Maestro dashboard can be implemented into virtually any existing customer communication solution regardless of print or electronic output. These tools enable you to solve today’s problems while monitoring for tomorrow’s decisions.

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ANALYTICS MODULE

Analytic tools that provide real time metrics to keep you informed and maximize success. Costs, volumes, distribution and types of communication with the click of a button allows ongoing optimization of inbound and outbound material.

BIOMETRICS TRACKING and ANALYSIS

Eye Tracking is state-of-the-art technology that analyses customers encounters with your website. Reveal the difficulties and stumbling blocks that are preventing meaningful customer communication.

WEB SITE METRICS and USER PATH ANALYSIS

Capture discreet events as users maneuver your web site. We collect and evaluate the data and provide expert insights that will inform and improve your strategy. Sharp Point will generate a unique usability assessment based on the Maestro module output.

Our Software

Sharp Point Data has developed a suite of modular software tools that are installed as needed. Our toolset speeds the deployment time which ultimately reduces your total cost of ownership maximizing the business value of a Sharp Point Data solution.

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Maestro Analytics Module

Integrate into new or existing work flows of all kinds

• Flexible, configurable, and easy to understand
• Web site metrics and user path analysis available
• Eye Tracking analysis
• Cost and Performance analyses
• Volume reporting

Composition

Template and business rule driven

• Highly scalable

Digital Asset Management Module

Use assets across print and online

• Track usage, revisions and history

Online Enrolment Module

Adaptable to virtually any enrolment or onboarding process

• Integrates with existing databases
• Add Maestro to continually monitor and perfect
• Web and mobile

Work Flow Module

Order and build kits and other customer documents

• Electronic and print output
• Multi-vendor management with AI based auto routing
• Personalized documents
• Easy to use

our services

our team of highly experienced professionals are ready to help you.

Learn more about how we can help

process re-design

our proprietary 4-step model ensures a seamless transition from your current system to a fully automated one. this is how it works:

1. Discovery
2. Understanding you
3. Design a Better Way
4. Make it Happen

consulting

too busy to analyze your pertinent customer communication data?

let an experienced Sharp Point Data member or team roll up their sleeves and ultimately provide you with actionable recommendations based on how one piece or the entire customer communication lifecycle is performing.

integration & training

Sharp Point Data has deep rooted and referenceable experience with integrating our solutions into systems with a wide range of complexity. we can then provide as much training as you feel you need to enable you to be as self sufficient as you want to be.

web & mobile app development

from concept to design, build and support, the Sharp Point Data team can build custom interfaces and complete web and mobile systems to meet your needs.

support & maintenance

total customer satisfaction is our #1 priority. all of our solutions are backed by our responsive and highly committed support and maintenance personnel. with access to all of the most up-to-date technology tools, Sharp Point Data has you covered and will ensure your customer communication solution runs smoothly.

creative services

leverage Sharp Point Data’s creative team as you need to ensure a professional look-and-feel to any customer facing environment.

If you have a point to make, contact the Sharp Point Data team.

Canada

7611 Pine Valley Drive
Unit 11
Woodbridge, Ontario
L4L 0A2

Phone
905-856.8429

E-mail
feedback@sharppointdata.com

United States

225 Franklin Street
26th Floor
Boston, Massachusetts
02110

Phone
617-939.9952

E-mail
feedback@sharppointdata.com

Please Contact Us