Experts in automation of member communications
Delivering solutions to some of the largest financial
service and insurance industry providers in the world
for over 15 years.
We are enrolment & onboarding experts
We use a process-oriented approach and sharp code to deliver systems that remove the barriers between your clients and enrolment. All our products are designed to create a customer journey, maximizing engagement and simplifying the experience.
Online Enrolment Websites
Built for both mobile and desktop use, our enrolment websites focus on ease & simplicity. We keep a user-centric approach, and once enrolled, the onboarding appears almost automatic to the user.
Enrollment Materials
We offer the ability to create customized and personalized enolment materials. These can be delivered on demand, in print or electronically depending on client preferences.
Insights and Feedback
We collect and evaluate the data to provide expert insights that will inform and improve your strategy. Our Maestro module generates robust analytics and well researched reports that will support you in meeting your enrolment goals.
Excel at customer relationships using our communication suite
Once you’ve got a customer, the journey has just begun. Continue to engage them with effective two way interactions using Sharp Point Data’s powerful solutions.
Right Message, Right Time, Right Channel
Delivery of customer communication has changed. Untargeted, generic communication is outdated. Customers want relevant, timely information accessed using the channels of their choice. Each communication is an opportunity to capture data you can quickly act on to deliver value.
Personalized Communication
whether electronic or print, using our process and configurable flow module, we can help you automate your communications and maximize the utility of every customer touch point. Our platform is template and business rule driven, delivering real time print on demand. With intuitive order entry, dynamic and automated routing, workflow management, digital asset management, version control, and archiving we provide robust solutions to complex communications challenges.
Get the Most From all Your Content Delivery Vendors
We capture invaluable customer data and provide expert insights that will shape and drive your communications. Whether you are using an entire Sharp Point Data solution or you already have technology and vendors in place, we can implement a very powerful MaestroTM solution that will help you manage and report on all aspects of your content and document delivery area.
Vital tools that ensure your success
powered by
Our Maestro dashboard can be implemented into virtually any existing customer communication solution regardless of print or electronic output. These tools enable you to solve today’s problems while monitoring for tomorrow’s decisions.
ANALYTICS MODULE
Analytic tools that provide real time metrics to keep you informed and maximize success. Costs, volumes, distribution and types of communication with the click of a button allows ongoing optimization of inbound and outbound material.
BIOMETRICS TRACKING and ANALYSIS
Eye Tracking is state-of-the-art technology that analyses customers encounters with your website. Reveal the difficulties and stumbling blocks that are preventing meaningful customer communication.
WEB SITE METRICS and USER PATH ANALYSIS
Capture discreet events as users maneuver your web site. We collect and evaluate the data and provide expert insights that will inform and improve your strategy. Sharp Point will generate a unique usability assessment based on the Maestro module output.
If you have a point to make, contact the Sharp Point Data team.
Office is Closed
Due to the COVID-19 guidelines published by the government, our physical office will be closed until further notice. Our company is still available through phone or email.
Canada
7611 Pine Valley Drive
Unit 11
Woodbridge, Ontario
L4L 0A2
Phone
905-856.8429
E-mail
feedback@sharppointdata.com
United States
225 Franklin Street
26th Floor
Boston, Massachusetts
02110
Phone
617-939.9952
E-mail
feedback@sharppointdata.com